Helpulse - Privacy Policy
Effective Date: November 13, 2025
1. Introduction
Welcome to Helpulse ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Helpulse (the "Application"). Please read this privacy policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
This is a template and not legal advice. You should consult with a legal professional to ensure this policy meets your specific needs and complies with all applicable laws.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Application.
- Audio Recordings: To provide features like the "fake call" and speech-to-text functionality, the Application requests access to your device's microphone to record audio. We only record audio when you activate these specific features.
- Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. This includes background location access for features like continuous tracking.
- Contacts: We may request access to your device's contacts to allow you to interact with your contacts within the Application.
- SMS Messages: We may request access to read and send SMS messages to enable specific features of the Application.
- Device Information: We may collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account.
- Provide the "fake call" and speech-to-text features.
- Provide location-based services and tracking.
- Enable communication with your contacts.
- Send and receive SMS messages as part of the Application's functionality.
- Monitor and analyze usage and trends to improve your experience with the Application.
- Notify you of updates to the Application.
- Request feedback and contact you about your use of the Application.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
support@helpulse.com